Are Paloma Health tests suitable for children?

Paloma Health currently does not offer account registration or at-home testing to anyone below the age of 18 as we are not able to irrefutably validate the guardianship of that minor. Please see our Terms of Use for more information.

What if I already purchased a kit?

• If your order hasn’t shipped, we can offer a full refund upon request. If your order has already shipped, we can offer a full refund minus $15 to cover shipping and handling fees. Our full returns policy can be found  here
• In addition, if you notify us that a submitted test was used by a minor before our lab begins processing, we can offer a refund minus $15
• If we discover that an account was created and contains results from a minor, we are legally required to remove the account within 24 hours -- no refunds will be issued in this case

For any other questions regarding this policy, please feel free to email contact@palomahealth.com.